Privacy Policy

Information We Collect

Astral Marketing Inc. collects information in two ways: information you choose to provide to us, and technical information generated when you use this website.

Information You Provide

When you submit our contact form, email us, or speak with us about an engagement, you may provide details such as your name, company, work email address, telephone number, website, company size, budget range, and a description of what you would like help with.

We ask only for information relevant to responding to your enquiry and assessing whether we can help.

Website Usage Information

Our hosting and website infrastructure may automatically record technical information such as IP address, browser type, device type, referring page, pages visited, and the date and time of your visit. This information is used to keep the website secure, diagnose problems, and understand general usage patterns.

Cookies and Similar Technologies

This website uses only the cookies and storage necessary for the site to function and remain secure. We do not currently run advertising or non-essential analytics cookies on this website.

If non-essential analytics or advertising technologies are introduced in future, we will present a consent notice allowing you to accept, reject non-essential cookies, or manage your preferences before those technologies are activated.

How Information Is Used

We use the information we collect to:

• Respond to enquiries and provide requested information
• Assess and scope potential engagements
• Deliver and administer services to clients
• Maintain business records and communications
• Operate, secure, and improve this website
• Comply with applicable legal and regulatory obligations

Marketing Communications

Where you have asked to receive Astral insights or other marketing communications, or where sending them is otherwise permitted by applicable Canadian law, we may contact you with relevant material.

Every marketing email includes a way to unsubscribe, and you may ask us to stop sending marketing communications at any time by contacting us using the details below.

Service Providers

We use third-party providers to operate our business, including website hosting, database and form processing, email delivery, cloud storage, and customer relationship management tools.

These providers process information on our behalf and are expected to handle it only as needed to provide their services to us. We do not sell personal information.

Information Security

We use reasonable administrative and technical measures intended to protect information against loss, misuse, and unauthorised access, including access controls and encrypted transmission of form submissions.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as needed to respond to your enquiry, provide services, maintain appropriate business and financial records, and satisfy legal obligations. When information is no longer required, we take steps to delete it or render it anonymous.

International Processing

Some of our service providers may store or process information outside Canada, including in the United States. Where that occurs, the information may be subject to the laws of the jurisdiction in which it is held, including lawful access requests by authorities in that jurisdiction.

Your Privacy Rights

Subject to applicable law, you may request access to the personal information we hold about you, ask that inaccurate information be corrected, withdraw consent to marketing communications, or request deletion of information we no longer need to retain.

To make a request, contact us using the details in the Contact section below. We may need to verify your identity before responding.

Canadian Privacy Requirements

Astral Marketing Inc. is a Canadian company and handles personal information in a manner intended to be consistent with applicable Canadian privacy legislation, including federal private-sector privacy law and Canadian anti-spam requirements.

This policy describes our practices. It does not constitute a certification, accreditation, or legal opinion regarding compliance.

Third-Party Websites

This website may link to third-party websites and platforms that we do not control. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their own privacy policies.

Changes to This Policy

We may update this policy from time to time to reflect changes to our practices, technology, or legal requirements. The current version is always available on this page.